Actively Supporting our Local Communities
We see our corporate responsibilities as being an active and supportive partner working in close cooperation with our local communities. Our Community aspiration is simple – to make a positive impact in the communities where we live and operate.
We work to minimise the disruption our operations can cause local communities, whilst promoting positive impacts such as:
- Engaging with the local community and establishing a partnership to give us a clear understanding of their needs and how we can best be involved
- Provide support to selected local causes and charities
- Communication and engagement included contacting any local Schools affected by our works
- Encourage our employees to get involved and make a positive contribution to the community
- Recognise the value of employing locally sourced labour, materials and goods by utilising local sub-contractors and suppliers within our supply chain whenever possible
Our ‘Community Wall’ as you enter reception
Mackenzie Construction Ltd considers its role in local communities to be an integral part of the business and we are proud of the communities we both live and work in. Our Community Benefit pledge includes:
- Employment – Scotland has an appreciable shortage of skilled workers in the construction industry and the shortfall is often filled by workers out with local areas. Local communities will benefit if there is a pool of skilled workers from within the area not only in terms of the work being undertaken, but also through the additional revenue being generated into the local economy with people having an additional disposable income as well as contributing back into society through council tax and other taxation. Demand for construction employees is likely to remain high over the coming years, and through our recruitment and training strategy this will increase the long term sustainable employment of locals
- Community Benefits – To commit to carrying out community benefits including donations to selected organisations, supply of materials / goods, supply of volunteers to carry tasks within the local communities. All of these will be agreed with Institutions to ensure donations / resources are correctly allocated
- Other Benefits – Always be open to ideas on how we can best achieve the maximum benefits through our pledge and be willing to provide, professional advice to any organisations
It has never been more important for us to do all we can to support the communities we serve. The difficult economic environment, coupled with the introduction of the UK Government’s Welfare Reform, means big challenges for many communities.
That’s why we are proud to be part of the ‘the Wheatley Pledge’ through our long standing partnership with Glasgow Housing Association and other Housing Associations, a scheme which encourages contractors and suppliers to do more to help people who live in our most disadvantaged neighbourhoods.
Mackenzie engage early with Customers, Community Development Trusts and Local Councils. Early engagement help’s ensure that all potential employment opportunities and other community benefits are identified and best managed in a proactive manner where appropriate specific numbers of opportunities will be accurately realised.
We prefer to self-deliver our projects, the benefit of having the ability to self-deliver the key elements of projects is the reason for success and sustainability of our community benefit model.
Much of our experience is provided within our ‘capability section’ of the website; yet our previous experience in similar projects for GHA and NGH has given us the opportunity to train unemployed beneficiaries to become skilled operatives, engineers and staff, concentrating their development specifically on the construction and maintenance of projects.
Employment schemes are also in place through our Framework with Glasgow Housing Association (GHA) and North Glasgow Homes (NGH), which has resulted in permanent employment of several full time employees.
Equally important is how our many construction sites respond to the communities they interact with. No matter how hard we try, we know that construction work can sometimes cause disturbance such as noise, dust, vibration and disruption to traffic.
We are committed to ensuring those people who may be affected by our activities are always aware of what will be happening and that any inconvenience is minimised. We communicate with local people through a variety of methods including newsletters, letter drops, notice boards, personal visits, our website, local press, and when appropriate, special open days.
Below are a selection of recent examples of engaging with the community:
Wheatley Group’s David Fletcher, resident David Allan, deputy manager Sharon Taylor, resident Paul McManus and our own Robbie MacLean in the new garden.
Funding and Construction of New Sensory Garden for Loretto Care
Loretto Care, part of the Wheatley Group, Inchyra Place Grangemouth services provide 24 hour support for adults with mental ill health and learning disabilities, and care for young people who have experienced homelessness. Residents are now enjoying their new Sensory Garden. Sensory Gardens are specifically created to be accessible and enjoyable to visitors, both disabled and non-disabled. They require an enhanced infrastructure to permit access to provide a stimulating journey through the senses, heightening awareness, and bringing positive learning experiences. The garden is designed to help bring people together and stay active, and features a scented garden, fruit trees and herb garden with which the residents can use in their cooking. Staff and residents unveiled the new garden as part of their ‘Loretto in the Sunshine’ summer fete. We were delighted to have funded and constructed this new facility for the residents as part of our commitment to the community, our commitment to the ‘Wheatley Pledge’, and as part of our overall Community Engagement Strategy. The garden was built in just seven days to meet the scheduled opening of their summer fete.
Donation to East Renfrewshire Council Foodbanks
Our Senior Management Team made a commitment to supporting charities that benefit our local communities and where possible, put something back at a local level.
Following initial contact with East Renfrewshire Council, it was decided to make a contribution to East Renfrewshire Food Banks, based in Thornliebank Resource Centre, located only 5 minutes away from our Head Office.
We were made most welcome by the staff and helpers at the centre, and we were shown round given an insight into the service they provide to local people who need to utilise the Food Bank.
Our Shona McBride, Julie Ward, and Sarah Chalmers handing over the cheque to East Renfrewshire Foodbank.
Waste Water Infrastructure Project in Eaglesham, Renfrewshire
This project within the Conservation Village of Eaglesham was delivered on behalf of Scottish Water (SW):
- With early engagement of SW Shared Services Customer Care Team in collaboration with SW, and harnessing our collective experience, we successfully developed a stakeholder plan
- Early involvement with all concerned also resulted in the successful development of an effective community engagement strategy
- Through this process we engaged the community on a one to one basis with design, traffic management and programme points
- We alleviated their concerns and gained their confidence
- Through this we also benefited from receiving valuable important local information, which was reviewed and resulted in us adapting our methodologies to address the local community’s concerns
- Regular stakeholder liaison and regular review of the stakeholder plan was conducted throughout the project lifecycle
- Communication and engagement included contacting the local Primary School and Nursery to furnish further details of the works and to offer additional support
- Early engagement allowed us to influence delivery times to avoid conflict with school times
- Continuous Customer Liaison was carried throughout with providing a ‘Drop in Centre’, and through our Operatives experience and training in Customer Care
- Throughout the liaison process one of our main priorities was to minimise disruption to the community
- Developed a strategy to collect customers perception and experience, and gain lessons learned from feedback
- Community benefits included sponsoring the Eaglesham Community Fair, contributing to the local church charity scheme and providing gym bags and sports accessories to every child in the local primary school and nursery
Engagement with the Primary School
- – Presentation to the school and nursery children and staff, highlighting the dangers around a construction site.
- – Giving the children an introduction to Civil Engineering.
- – Presenting the children with ‘Mackenzie’ branded lunch bags and water bottles to remind them of the training delivered.
Considerate Constructors Scheme ‘Performance Beyond Compliance’
We are delighted to have received through the Considerate Constructors Scheme, a ‘Performance Beyond Compliance’ award in respect of our site in Eaglesham, Renfrewshire where we worked with Scottish Water.
This is award is testimony to the dedication, skill and professionalism of our staff and is even more impressive considering the site is located in the heart of this beautiful 18th century planned village, a conservation area, where many of its buildings are grade ‘B’ or ‘C’ listed but, as a whole, the village is ‘A’ listed.
The site inspector remarked “The site is considered to present a very professional appearance with the Contractor and Client utilising the Scheme to assist in completing works with minimal disruption to the village. The compound is situated on the village green, adjacent one of the working areas and incorporates a Community drop in centre which is available 24 hours a day. Overall the site is considered to have achieved an excellent score”.
Other examples of previous Community Benefits include:
- Knightswood Football Ground – Carried out external works for the Pavilion at the playing fields. The works carried out now ensures safe access for users to the pavilion
- Jack Jardine Community Hall – We freely carried out repairs to the metal fencing and allowed the community garden project to commence in a more secure area
- Crathie Court – On completion of our NQIF project at Crathie Court we purchased gardening tools for the residents to enable them to maintain the new landscaped areas
- Mansewood Allotments – We worked with residents to clear an overgrown area of waste ground and worked with them to form a new Community Garden Plot
- Team Sponsorship – Sponsoring a local based football team including the provision of new football strips
- Poster Competition – Our HSE Department ran a Poster competition for children of employees and we have plans to expand this next year to include local schools close to our works location
- Police Engagement – We have recently signed up to support a local Police Campaign where youngsters are advised on the perils and dangers associated with Drugs and Alcohol use. All in an effort to reduce use of drugs and alcohol resultant violence that these can produce. Knife crime is on the increase and this local Police campaign also ensures the results of knife crime are relayed back to the community
- Staff Fundraising Events – Three Members of our Construction Team undertook the ‘Tough Mudder’ Challenge, a gruelling assault course based on the army training. All three completed the course and raised over £3,000 for local charities
Mackenzie Construction have also supported WaterAid by various Sponsorships and participations at events run by Scottish Water’s Water Aid Team
The support has included a recent Employee Sponsored Walk initiated and organised by Mackenzie Construction’s in-house “Health and Well-Being Committee” which was a contributory factor in Employee committee recently being presented with the 2014 “VIBES Award”.